synapse/docs/admin_api/user_admin_api.rst

Query Account

This API returns information about a specific user account.

The api is:

GET /_synapse/admin/v1/whois/<user_id>

including an access_token of a server admin.

It returns a JSON body like the following:

{
    "user_id": "<user_id>",
    "devices": {
        "": {
            "sessions": [
                {
                    "connections": [
                        {
                            "ip": "1.2.3.4",
                            "last_seen": 1417222374433,
                            "user_agent": "Mozilla/5.0 ..."
                        },
                        {
                            "ip": "1.2.3.10",
                            "last_seen": 1417222374500,
                            "user_agent": "Dalvik/2.1.0 ..."
                        }
                    ]
                }
            ]
        }
    }
}

last_seen is measured in milliseconds since the Unix epoch.

Deactivate Account

This API deactivates an account. It removes active access tokens, resets the password, and deletes third-party IDs (to prevent the user requesting a password reset). It can also mark the user as GDPR-erased (stopping their data from distributed further, and deleting it entirely if there are no other references to it).

The api is:

POST /_synapse/admin/v1/deactivate/<user_id>

with a body of:

{
    "erase": true
}

including an access_token of a server admin.

The erase parameter is optional and defaults to 'false'. An empty body may be passed for backwards compatibility.

Reset password

Changes the password of another user. This will automatically log the user out of all their devices.

The api is:

POST /_synapse/admin/v1/reset_password/<user_id>

with a body of:

{
    "new_password": "<secret>"
}

including an access_token of a server admin.