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Created Things we need to know to help you with 'speed' issues. (markdown)
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Things-we-need-to-know-to-help-you-with-'speed'-issues..md
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# Do you have speed problems?
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If so, please do not ask for assistance here, go to the [Official qBittorrent support forum](http://forum.qbittorrent.org) and provide the answers to the following:
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## Connection speed:
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What your ISP has sold you is irrelevant, to calculate a starting place for settings requires a real time check of bandwidth/speed capability.
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### Instructions:
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Turn off any and all BitTorrent clients that are running, open [Speedtest.net](http://speedtest.net) in a browser, run the test(s), then provide a screen shot of the results in your post.
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## Version and Operating System
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This is essential. Also before asking, please ensure that you are using the latest release for your OS. See [the news page](http://www.qbittorrent.org/news.php) first, as we do not support older versions of qBT
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## qBT Settings Information:
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Connections: Global maximum and per torrent.
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Upload slots: Global maximum and per torrent
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Half-open connection value.
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Is uTP on or off?
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Rate limit uTP?
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Encryption on or off?
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IPv6 on or off?
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Connection status? (the icon on the status bar will tell you)
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Are you using a proxy?
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## What type of user profile are you?
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Do you seed more than download? or vice versa?
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How many tasks do you expect to run on average?
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Do you use the machine for other tasks simultaneous with BitTorrent downloads
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Are there other users on the LAN?
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If a specific loaded task is a problem, please provide;
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The status of the task.
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Seed and Peer counts in bracketed form x(n) ... The number in the bracket is potential, the number outside is actual.
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Tracker status information.
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If providing screen shots for any of the above, **please** hide the name column or obfuscate the name and/or hash id of the task along with 'access keys' in 'private' tracker URIs
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## Please note: We **DO NOT** need or want metadata file (.torrent) URIs or magnet links to downloadable content that is **NOT** open source or public domain material. Failure to comply with this will result in a warning and/or account removal.
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