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+# Do you have speed problems?
+
+If so, please do not ask for assistance here, go to the [Official qBittorrent support forum](http://forum.qbittorrent.org) and provide the answers to the following:
+
+## Connection speed:
+What your ISP has sold you is irrelevant, to calculate a starting place for settings requires a real time check of bandwidth/speed capability.
+
+### Instructions:
+
+Turn off any and all BitTorrent clients that are running, open [Speedtest.net](http://speedtest.net)  in a browser, run the test(s), then provide a screen shot of the results in your post.
+
+## Version and Operating System
+
+This is essential. Also before asking, please ensure that you are using the latest release for your OS. See [the news page](http://www.qbittorrent.org/news.php) first, as we do not support older versions of qBT
+
+## qBT Settings Information:
+
+Connections: Global maximum and per torrent.
+
+Upload slots: Global maximum and per torrent
+
+Half-open connection value.
+
+Is uTP on or off?
+
+Rate limit uTP?
+
+Encryption on or off?
+
+IPv6 on or off?
+
+Connection status? (the icon on the status bar will tell you)
+
+Are you using a proxy?
+
+## What type of user profile are you?
+
+Do you seed more than download? or vice versa?
+
+How many tasks do you expect to run on average?
+
+Do you use the machine for other tasks simultaneous with BitTorrent downloads
+
+Are there other users on the LAN?
+
+If a specific loaded task is a problem, please provide;
+
+The status of the task.
+
+Seed and Peer counts in bracketed form x(n) ... The number in the bracket is potential, the number outside is actual. 
+Tracker status information.
+If providing screen shots for any of the above, **please** hide the name column or obfuscate the name and/or hash id of the task along with 'access keys' in 'private' tracker URIs
+
+
+## Please note: We **DO NOT** need or want metadata file (.torrent) URIs or magnet links to downloadable content that is **NOT** open source or public domain material. Failure to comply with this will result in a warning and/or account removal. 
+