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28 lines
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28 lines
1.2 KiB
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Troubleshooting
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===============
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:All of my desktop clients fail to connect to ownCloud:
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Verify that you can log on to ownClouds WebDAV server. Assuming your ownCloud
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instance is installed at ``http://yourserver.com/owncloud``, type
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``http://yourserver.com/owncloud/remote.php/webdav`` into your browsers
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address bar.
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If you are not prompted to enter your user name and password, please verify
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that your server installation is working correctly.
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If you are prompted, but the authentication fails even though the credentials
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your provided are correct, please ensure that your authentication backend
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is configured properly.
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:The desktop client fails for an unknown reason:
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Start the client with ``--logwindow``. You can also open a log window for an
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already running session, by simply starting the client again with this
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parameter. Syntax:
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* Windows: ``C:\Program Files (x86)\ownCloud\owncloud.exe --logwindow``
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* Mac OS X: ``/Applications/owncloud.app/Contents/MacOS/owncloud --logwindow``
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* Linux: ``owncloud --logwindow``
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The log output can help you with tracking down problem, and if you report
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a bug, it's useful to include the output.
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