nextcloud-desktop/.github/issue_template.md
Camila c6fe097535
Update Github issue template with the new 3.1 option to "Create Debug Archive".
Also:
- cleaned up some of the text: nobody read that and it was mostly
from a time when this team was only one person.
- remove references to e2ee known issues. Not relevant anymore.

Signed-off-by: Camila <hello@camila.codes>
2021-01-12 18:38:30 +01:00

3.3 KiB

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Expected behaviour

Tell us what should happen

Actual behaviour

Tell us what happens instead

Steps to reproduce

Client configuration

Client version:

Operating system:

OS language:

Qt version used by client package (Linux only, see also Settings dialog):

Client package (From Nextcloud or distro) (Linux only):

Installation path of client:

Server configuration

Nextcloud version:

Storage backend (external storage):

Logs

Please use Gist (https://gist.github.com/) or a similar code paster for longer logs.

  1. Client logfile: Since 3.1: Under the "General" settings, you can click on "Create Debug Archive ..." to pick the location of where the desktop client will export the logs and the database to a zip file. On previous releases: Via the command line: nextcloud --logdebug --logwindow or nextcloud --logdebug --logfile log.txt (See also https://docs.nextcloud.com/desktop/3.0/troubleshooting.html#log-files)

  2. Web server error log:

  3. Server logfile: nextcloud log (data/nextcloud.log):