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---
name: Question - Support
about: Do you have a problem setting up or using shlink?
labels: question
---
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Before opening an issue, just take into account that this is a completely free of charge and open source project.
I'm always happy to help and provide support, but some understanding will be expected.
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I do this in my own free time, so expect some delays when implementing new features and fixing bugs, and don't take it personal if an issue gets eventually closed.
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You may also be asked to provide tests or ways to reproduce reported bugs.
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Try to be polite, and understand it is impossible for an OSS project to cover all use cases.
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With that said, please fill in the information requested next. More information might be requested next (like logs or system configs).
-->
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#### How Shlink is set-up
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* Shlink Version: x.y.z
* PHP Version: x.y.z
* How do you serve Shlink: Self-hosted Apache|Self-hosted nginx|Self-hosted swoole|Docker image
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* Database engine used: MySQL|MariaDB|PostgreSQL|MicrosoftSQL|SQLite (x.y.z)
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#### Summary
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<!-- Describe the issue you are facing here. -->
