Added improved issue templates and funding config

.github/FUNDING.yml

@@ -0,0 +1 @@
+custom: ['https://acel.me/donate']

.github/ISSUE_TEMPLATE.md

@@ -2,5 +2,5 @@
 Before opening an issue, just take into account that this is a completely free of charge open source project.
 I'm always happy to help and provide support, but some understanding will be required.
 I do this in my own free time, so expect some delays when implementing new features and fixing bugs, and don't take it personal if an issue gets eventually closed.
-Try to be polite, and understand it is impossible for a project to cover all use cases.
+Try to be polite, and understand it is impossible for an OSS project to cover all use cases.
 -->

.github/ISSUE_TEMPLATE/Bug.md

@@ -0,0 +1,37 @@
+---
+name: Bug report
+about: Something on shlink is broken or not working as documented?
+labels: bug
+---
+
+<!--
+Before opening an issue, just take into account that this is a completely free of charge open source project.
+I'm always happy to help and provide support, but some understanding will be required.
+I do this in my own free time, so expect some delays when implementing new features and fixing bugs, and don't take it personal if an issue gets eventually closed.
+Try to be polite, and understand it is impossible for an OSS project to cover all use cases.
+
+With that said, please fill in the information requested next. More information might be requested next (like logs or system configs).
+-->
+
+#### How Shlink is set-up
+
+* Shlink Version: x.y.z
+* PHP Version: x.y.z
+* How do you serve Shlink: Self-hosted Apache|Self-hosted nginx|Self-hosted swoole|Docker image
+* Database engine used: MySQL|PostgreSQL|SQLite (x.y.z)
+
+#### Summary
+
+<!-- Provide a summary describing the problem you are experiencing. -->
+
+#### Current behavior
+
+<!-- How is it actually behaving (and it shouldn't)? -->
+
+#### Expected behavior
+
+<!-- How did you expected to behave? -->
+
+#### How to reproduce
+
+<!-- Provide steps to reproduce the bug. -->

.github/ISSUE_TEMPLATE/Feature_Request.md

@@ -0,0 +1,18 @@
+---
+name: Feature request
+about: Do you find shlink is missing some important feature that would make it more useful?
+labels: feature
+---
+
+<!--
+Before opening an issue, just take into account that this is a completely free of charge open source project.
+I'm always happy to help and provide support, but some understanding will be required.
+I do this in my own free time, so expect some delays when implementing new features and fixing bugs, and don't take it personal if an issue gets eventually closed.
+Try to be polite, and understand it is impossible for an OSS project to cover all use cases.
+
+With that said, please fill in the information requested next. More information might be requested next (like logs or system configs).
+-->
+
+#### Summary
+
+<!-- Describe the new feature you would like to request. -->

.github/ISSUE_TEMPLATE/Question_Support.md

@@ -0,0 +1,25 @@
+---
+name: Question - Support
+about: Do you have a problem setting up or using shlink?
+labels: question
+---
+
+<!--
+Before opening an issue, just take into account that this is a completely free of charge open source project.
+I'm always happy to help and provide support, but some understanding will be required.
+I do this in my own free time, so expect some delays when implementing new features and fixing bugs, and don't take it personal if an issue gets eventually closed.
+Try to be polite, and understand it is impossible for an OSS project to cover all use cases.
+
+With that said, please fill in the information requested next. More information might be requested next (like logs or system configs).
+-->
+
+#### How Shlink is set-up
+
+* Shlink Version: x.y.z
+* PHP Version: x.y.z
+* How do you serve Shlink: Self-hosted Apache|Self-hosted nginx|Self-hosted swoole|Docker image
+* Database engine used: MySQL|PostgreSQL|SQLite (x.y.z)
+
+#### Summary
+
+<!-- Describe the issue you are facing here. -->