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# Do you have speed problems?
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# Do You Have Speed Problems?
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If so, please do not ask for assistance here, go to the [Official qBittorrent support forum](http://forum.qbittorrent.org) and provide the answers to the following:
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## Connection speed:
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## Connection Speed
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What your ISP has sold you is irrelevant, to calculate a starting place for settings requires a real time check of bandwidth/speed capability.
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### Instructions:
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### Instructions
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Turn off any and all BitTorrent clients that are running, open [Speedtest.net](http://speedtest.net) in a browser, run the test(s), then provide a screen shot of the results in your post.
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Turn off any and all BitTorrent clients that are running, open [Speedtest.net](http://www.speedtest.net) in a browser, run the test(s), then provide a screen shot of the results in your post.
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## Version and Operating System
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This is essential. Also before asking, please ensure that you are using the latest release for your OS. See [the news page](http://www.qbittorrent.org/news.php) first, as we do not support older versions of qBT
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This is essential. Also before asking, please ensure that you are using the latest release for your OS. See the [news page](http://www.qbittorrent.org/news.php) first, as we do not support older versions of qBittorrent.
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## qBT Settings Information:
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## qBittorrent Settings Information
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Connections: Global maximum and per torrent.
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Listening port
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Upload slots: Global maximum and per torrent
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Half-open connection value.
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Is uTP on or off?
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Rate limiting uTP?
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Encryption on or off?
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IPv6 on or off?
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libtorrent version Use Help -> About -> Libraries to identify that.
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Connection status? (the icon on the status bar will tell you)
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DHT node count (on the status bar)
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Are you using a proxy or a VPN?
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* Connections: Global maximum and per torrent
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* Listening port
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* Upload slots: Global maximum and per torrent
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* Half-open connection value
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* Is uTP on or off?
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* Rate limiting uTP?
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* Encryption on or off?
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* IPv6 on or off?
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* libtorrent version (use Help -> About -> Libraries to identify that)
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* Connection status? (the icon on the status bar will tell you)
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* DHT node count (on the status bar)
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* Are you using a proxy or a VPN?
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## What type of user profile are you?
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Do you seed more than download? or vice versa?
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* Do you seed more than download? or vice versa?
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* How many tasks do you expect to run on average?
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* Do you use the machine for other tasks simultaneous with BitTorrent downloads?
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* Are there other users on the LAN?
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How many tasks do you expect to run on average?
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Do you use the machine for other tasks simultaneous with BitTorrent downloads
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Are there other users on the LAN?
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If a specific loaded task is a problem, please provide;
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The status of the task.
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Seed and Peer counts in bracketed form x(n) ... The number in the bracket is possible, the number outside is actual.
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Tracker status information.
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If a specific loaded task is a problem, please provide:
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* The status of the task.
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* Seed and Peer counts in bracketed form x(n)... The number in the bracket is possible, the number outside is actual.
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* Tracker status information.
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If providing screen shots for any of the above, **please** hide the name column or obfuscate the name and/or hash id of the task along with 'access keys' in 'private' tracker URIs
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Please note: We **DO NOT** need or want metadata file (.torrent) URIs or magnet links to downloadable content that is **NOT** open source or public domain material. Failure to comply with this will result in a warning and/or account removal.
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Please note: We **DO NOT** need or want metadata file (.torrent) URIs or magnet links to downloadable content that is **NOT** open source or public domain material. Failure to comply with this will result in a warning and/or account removal.
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