diff --git a/doc/troubleshooting.rst b/doc/troubleshooting.rst index bb4636c9f..929d62c8c 100644 --- a/doc/troubleshooting.rst +++ b/doc/troubleshooting.rst @@ -83,6 +83,10 @@ Other issues can affect synchronization of your ownCloud files: If you are using a different file backend on the server, you can try to exclude a bug in the backend by reverting to the built-in backend. +- If you are experiencing slow upload/download speed or similar performance issues + be aware that those could be caused by on-access virus scanning solutions, either + on the server (like the files_antivirus app) or the client. + Log Files ---------