Mac OS X is now macOS

Signed-off-by: Marius Blüm <marius@lineone.io>
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Marius Blüm 2018-06-04 11:44:03 +02:00
parent f96206705a
commit 78bfae45ae
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9 changed files with 180 additions and 181 deletions

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@ -2,18 +2,18 @@
The Automatic Updater
=====================
The Automatic Updater ensures that you always have the
The Automatic Updater ensures that you always have the
latest features and bug fixes for your Nextcloud synchronization client.
The Automatic Updater updates only on Mac OS X and Windows computers; Linux
users only need to use their normal package managers. However, on Linux systems
the Updater will check for updates and notify you when a new version is
The Automatic Updater updates only on macOS and Windows computers; Linux
users only need to use their normal package managers. However, on Linux systems
the Updater will check for updates and notify you when a new version is
available.
Basic Workflow
--------------
The following sections describe how to use the Automatic Updater on different
The following sections describe how to use the Automatic Updater on different
operating systems.
Windows
@ -29,20 +29,20 @@ itself. Should the silent update fail, the client offers a manual download.
.. note:: Administrative privileges are required to perform the update.
Mac OS X
^^^^^^^^
macOS
^^^^^
If a new update is available, the Nextcloud client initializes a pop-up dialog
to alert you of the update and requesting that you update to the latest
version. Due to their use of the Sparkle frameworks, this is the default
process for Mac OS X applications.
process for macOS applications.
Linux
^^^^^
Linux distributions provide their own update tools, so Nextcloud clients that use
the Linux operating system do not perform any updates on their own. The client
will inform you (``Settings -> General -> Updates``) when an update is
the Linux operating system do not perform any updates on their own. The client
will inform you (``Settings -> General -> Updates``) when an update is
available.
Preventing Automatic Updates
@ -57,14 +57,14 @@ auto-update mechanism for different operating systems.
Preventing Automatic Updates in Windows Environments
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Users may disable automatic updates by adding this line to the [General]
Users may disable automatic updates by adding this line to the [General]
section of their ``nextcloud.cfg`` files::
skipUpdateCheck=true
Windows administrators have more options for preventing automatic updates in
Windows environments by using one of two methods. The first method allows users
to override the automatic update check mechanism, whereas the second method
Windows administrators have more options for preventing automatic updates in
Windows environments by using one of two methods. The first method allows users
to override the automatic update check mechanism, whereas the second method
prevents any manual overrides.
To prevent automatic updates, but allow manual overrides:
@ -82,7 +82,7 @@ To manually override this key, use the same value in ``HKEY_CURRENT_USER``.
To prevent automatic updates and disallow manual overrides:
.. note:: This is the preferred method of controlling the updater behavior using
.. note:: This is the preferred method of controlling the updater behavior using
Group Policies.
1. Edit this Registry key:
@ -96,10 +96,10 @@ To prevent automatic updates and disallow manual overrides:
.. note:: branded clients have different key names
Preventing Automatic Updates in Mac OS X Environments
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Preventing Automatic Updates in macOS Environments
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
You can disable the automatic update mechanism, in the Mac OS X operating system,
You can disable the automatic update mechanism, in the macOS operating system,
by copying the file
``nextcloud.app/Contents/Resources/deny_autoupdate_com.nextcloud.desktopclient.plist``
to ``/Library/Preferences/com.nextcloud.desktopclient.plist``.

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@ -16,14 +16,14 @@ These instructions are updated to work with version |version| of the Nextcloud C
Getting Source Code
-------------------
The :ref:`generic-build-instructions` pull the latest code directly from
GitHub, and work on Linux, Mac OS X, and Windows.
The :ref:`generic-build-instructions` pull the latest code directly from
GitHub, and work on Linux, macOS, and Windows.
Mac OS X
--------
macOS
-----
In addition to needing XCode (along with the command line tools), developing in
the Mac OS X environment requires extra dependencies. You can install these
the macOS environment requires extra dependencies. You can install these
dependencies through MacPorts_ or Homebrew_. These dependencies are required
only on the build machine, because non-standard libs are deployed in the app
bundle.
@ -60,14 +60,14 @@ To set up your build environment for development using HomeBrew_:
Where ``x.y`` is the current version of Qt 5 that brew has installed
on your machine.
8. Install qtkeychain from here: git clone https://github.com/frankosterfeld/qtkeychain.git
make sure you make the same install prefix as later while building the client e.g. -
make sure you make the same install prefix as later while building the client e.g. -
``DCMAKE_INSTALL_PREFIX=/Path/to/client-install``
9. For compilation of the client, follow the :ref:`generic-build-instructions`.
10. Install the Packages_ package creation tool.
11. In the build directory, run ``admin/osx/create_mac.sh <build_dir> <install_dir>``.
11. In the build directory, run ``admin/osx/create_mac.sh <build_dir> <install_dir>``.
If you have a developer signing certificate, you can specify
its Common Name as a third parameter (use quotes) to have the package
signed automatically.
@ -137,7 +137,7 @@ is **currently only officially supported on openSUSE**, by using the MinGW cross
You can set up any currently supported version of openSUSE in a virtual machine if you do not
have it installed already.
In order to make setup simple, you can use the provided Dockerfile to build your own image.
In order to make setup simple, you can use the provided Dockerfile to build your own image.
1. Assuming you are in the root of the Nextcloud Client's source tree, you can
build an image from this Dockerfile like this::
@ -209,24 +209,24 @@ To build the most up-to-date version of the client:
3. Configure the client build::
cmake -DCMAKE_BUILD_TYPE="Debug" ..
.. note:: You must use absolute paths for the ``include`` and ``library``
directories.
.. note:: On Mac OS X, you need to specify ``-DCMAKE_INSTALL_PREFIX=target``,
.. note:: On macOS, you need to specify ``-DCMAKE_INSTALL_PREFIX=target``,
where ``target`` is a private location, i.e. in parallel to your build
dir by specifying ``../install``.
.. note:: qtkeychain must be compiled with the same prefix e.g ``CMAKE_INSTALL_PREFIX=/Users/path/to/client/install/ .``
.. note:: Example:: ``cmake -DCMAKE_PREFIX_PATH=/usr/local/opt/qt5 -DCMAKE_INSTALL_PREFIX=/Users/path/to/client/install/ -DNO_SHIBBOLETH=1``
4. Call ``make``.
The Nextcloud binary will appear in the ``bin`` directory.
5. (Optional) Call ``make install`` to install the client to the
``/usr/local/bin`` directory.
5. (Optional) Call ``make install`` to install the client to the
``/usr/local/bin`` directory.
The following are known cmake parameters:

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@ -6,7 +6,7 @@ On Linux distributions:
On Microsoft Windows systems:
``%APPDATA%\Nextcloud\nextcloud.cfg``
On MAC OS X systems:
On macOS systems:
``$HOME/Library/Preferences/Nextcloud/nextcloud.cfg``

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@ -7,7 +7,7 @@ Glossary
Nextcloud Sync Client
Nextcloud Client
Name of the official Nextcloud syncing client for desktop, which runs on
Windows, Mac OS X and Linux. It uses the CSync sync engine for
Windows, macOS and Linux. It uses the CSync sync engine for
synchronization with the Nextcloud server.
Nextcloud Server

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@ -2,69 +2,69 @@
Installing the Desktop Synchronization Client
=============================================
You can download the latest version of the Nextcloud Desktop Synchronization
Client from the `Nextcloud download page`_.
There are clients for Linux, Mac OS X, and Microsoft Windows.
You can download the latest version of the Nextcloud Desktop Synchronization
Client from the `Nextcloud download page`_.
There are clients for Linux, macOS, and Microsoft Windows.
Installation on Mac OS X and Windows is the same as for any software
application: download the program and then double-click it to launch the
installation, and then follow the installation wizard. After it is installed and
configured the sync client will automatically keep itself updated; see
Installation on macOS and Windows is the same as for any software
application: download the program and then double-click it to launch the
installation, and then follow the installation wizard. After it is installed and
configured the sync client will automatically keep itself updated; see
:doc:`autoupdate` for more information.
Linux users must follow the instructions on the download page to add the
appropriate repository for their Linux distribution, install the signing key,
and then use their package managers to install the desktop sync client. Linux
users will also update their sync clients via package manager, and the client
will display a notification when an update is available.
Linux users must follow the instructions on the download page to add the
appropriate repository for their Linux distribution, install the signing key,
and then use their package managers to install the desktop sync client. Linux
users will also update their sync clients via package manager, and the client
will display a notification when an update is available.
Linux users must also have a password manager enabled, such as GNOME Keyring or
KWallet, so that the sync client can login automatically.
You will also find links to source code archives and older versions on the
You will also find links to source code archives and older versions on the
download page.
System Requirements
----------------------------------
- Windows 7+
- Mac OS X 10.7+ (**64-bit only**)
- macOS 10.7+ (**64-bit only**)
Installation Wizard
-------------------
The installation wizard takes you step-by-step through configuration options and
The installation wizard takes you step-by-step through configuration options and
account setup. First you need to enter the URL of your Nextcloud server.
.. image:: images/client-1.png
:alt: form for entering Nextcloud server URL
Enter your Nextcloud login on the next screen.
.. image:: images/client-2.png
:alt: form for entering your Nextcloud login
On the Local Folder Option screen you may sync
all of your files on the Nextcloud server, or select individual folders. The
default local sync folder is ``Nextcloud``, in your home directory. You may
On the Local Folder Option screen you may sync
all of your files on the Nextcloud server, or select individual folders. The
default local sync folder is ``Nextcloud``, in your home directory. You may
change this as well.
.. image:: images/client-3.png
:alt: Select which remote folders to sync, and which local folder to store
:alt: Select which remote folders to sync, and which local folder to store
them in.
When you have completed selecting your sync folders, click the Connect button
at the bottom right. The client will attempt to connect to your Nextcloud
server, and when it is successful you'll see two buttons: one to connect to
your Nextcloud Web GUI, and one to open your local folder. It will also start
When you have completed selecting your sync folders, click the Connect button
at the bottom right. The client will attempt to connect to your Nextcloud
server, and when it is successful you'll see two buttons: one to connect to
your Nextcloud Web GUI, and one to open your local folder. It will also start
synchronizing your files.
.. image:: images/client-4.png
:alt: A successful server connection, showing a button to connect to your
:alt: A successful server connection, showing a button to connect to your
Web GUI, and one to open your local Nextcloud folder
Click the Finish button, and you're all done.
Click the Finish button, and you're all done.
.. Links
.. _Nextcloud download page: https://nextcloud.com/download/#install-clients

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@ -2,27 +2,26 @@
Introduction
============
Available for Windows, Mac OS X, and various Linux distributions, the Nextcloud
Available for Windows, macOS, and various Linux distributions, the Nextcloud
Desktop Sync client enables you to:
- Specify one or more directories on your computer that you want to synchronize
to the Nextcloud server.
- Always have the latest files synchronized, wherever they are located.
Your files are always automatically synchronized between your Nextcloud server
Your files are always automatically synchronized between your Nextcloud server
and local PC.
Improvements and New Features
-----------------------------
The |version| release of the Nextcloud desktop sync client has many new features and
The |version| release of the Nextcloud desktop sync client has many new features and
improvements.
* Show server notifications on the client
* Improved sync speed
* Improved handling of Win32 file locks and network files
* Improved handling of Win32 file locks and network files
* Improved user notifications about ignored files and conflicts
* Add warnings for old server versions
* Update of QtKeyChain to support Windows credential store
* Packaging of dolphin overlay icon module for bleeding edge distributions

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@ -4,15 +4,15 @@ Using the Synchronization Client
.. index:: navigating, usage
The Nextcloud Desktop Client remains in the background and is visible as an icon
in the system tray (Windows, KDE), status bar (Mac OS X), or notification area
The Nextcloud Desktop Client remains in the background and is visible as an icon
in the system tray (Windows, KDE), status bar (macOS), or notification area
(Linux).
.. figure:: images/icon.png
:alt: Status icon, green circle and white checkmark
:alt: Status icon, green circle and white checkmark
The status indicator uses icons to indicate the current status of your
synchronization. The green circle with the white checkmark tells you that your
The status indicator uses icons to indicate the current status of your
synchronization. The green circle with the white checkmark tells you that your
synchronization is current and you are connected to your Nextcloud server.
.. figure:: images/icon-syncing.png
@ -21,35 +21,35 @@ synchronization is current and you are connected to your Nextcloud server.
The blue icon with the white semi-circles means synchronization is in progress.
.. figure:: images/icon-paused.png
:alt: Status icon, yellow circle and vertical parallel
:alt: Status icon, yellow circle and vertical parallel
lines
The yellow icon with the parallel lines tells you your synchronization
The yellow icon with the parallel lines tells you your synchronization
has been paused. (Most likely by you.)
.. figure:: images/icon-offline.png
:alt: Status icon, gray circle and three horizontal
:alt: Status icon, gray circle and three horizontal
white dots
The gray icon with three white dots means your sync client has lost its
The gray icon with three white dots means your sync client has lost its
connection with your Nextcloud server.
.. figure:: images/icon-information.png
:alt: Status icon, sign "!" in yellow circle
When you see a yellow circle with the sign "!" that is the informational icon,
When you see a yellow circle with the sign "!" that is the informational icon,
so you should click it to see what it has to tell you.
.. figure:: images/icon-error.png
:alt: Status icon, red circle and white x
The red circle with the white "x" indicates a configuration error, such as an
The red circle with the white "x" indicates a configuration error, such as an
incorrect login or server URL.
Systray Icon
------------
A right-click on the systray icon opens a menu for quick access to multiple
A right-click on the systray icon opens a menu for quick access to multiple
operations.
.. figure:: images/menu.png
@ -66,7 +66,7 @@ This menu provides the following options:
* An option to log in or log out of all of your accounts at once
* Quit Nextcloud, logging out and closing the client
A left-click on your systray icon opens the desktop client to the account
A left-click on your systray icon opens the desktop client to the account
settings window.
.. figure:: images/client-6.png
@ -77,151 +77,151 @@ Configuring Nextcloud Account Settings
.. index:: account settings, user, password, Server URL
At the top of the window are tabs for each configured sync account, and three
others for Activity, General and Network settings. On your account tabs you
At the top of the window are tabs for each configured sync account, and three
others for Activity, General and Network settings. On your account tabs you
have the following features:
* Connection status, showing which Nextcloud server you are connected to, and
* Connection status, showing which Nextcloud server you are connected to, and
your Nextcloud username.
* An **Account** button, which contains a dropdown menu with **Add New**,
* An **Account** button, which contains a dropdown menu with **Add New**,
**Log Out**, and **Remove**.
* Used and available space on the server.
* Current synchronization status.
* **Add Folder Sync Connection** button.
The little button with three dots (the overflow menu) that sits to the right of
The little button with three dots (the overflow menu) that sits to the right of
the sync status bar offers four additional options:
* Open Folder
* Choose What to Sync (This appears only when your file tree is collapsed, and
* Choose What to Sync (This appears only when your file tree is collapsed, and
expands the file tree)
* Pause Sync / Resume Sync
* Remove folder sync connection
**Open Folder** opens your local Nextcloud sync folder.
**Pause Sync** pauses sync operations without making any changes to your
account. It will continue to update file and folder lists, without
downloading or updating files. To stop all sync activity use **Remove
**Pause Sync** pauses sync operations without making any changes to your
account. It will continue to update file and folder lists, without
downloading or updating files. To stop all sync activity use **Remove
Folder Sync Connection**.
.. figure:: images/client-7.png
:alt: Extra options for sync operations
.. note:: Nextcloud does not preserve the mtime (modification time) of
directories, though it does update the mtimes on files. See
`Wrong folder date when syncing
<https://github.com/owncloud/core/issues/7009>`_ for discussion of this.
.. note:: Nextcloud does not preserve the mtime (modification time) of
directories, though it does update the mtimes on files. See
`Wrong folder date when syncing
<https://github.com/owncloud/core/issues/7009>`_ for discussion of this.
Adding New Accounts
^^^^^^^^^^^^^^^^^^^
You may configure multiple Nextcloud accounts in your desktop sync client. Simply
click the **Account** > **Add New** button on any account tab to add a new
account, and then follow the account creation wizard. The new account will
appear as a new tab in the settings dialog, where you can adjust its settings at
any time. Use **Account** > **Remove** to delete accounts.
You may configure multiple Nextcloud accounts in your desktop sync client. Simply
click the **Account** > **Add New** button on any account tab to add a new
account, and then follow the account creation wizard. The new account will
appear as a new tab in the settings dialog, where you can adjust its settings at
any time. Use **Account** > **Remove** to delete accounts.
File Manager Overlay Icons
--------------------------
The Nextcloud sync client provides overlay icons, in addition to the normal file
type icons, for your system file manager (Explorer on Windows, Finder on Mac and
The Nextcloud sync client provides overlay icons, in addition to the normal file
type icons, for your system file manager (Explorer on Windows, Finder on Mac and
Nautilus on Linux) to indicate the sync status of your Nextcloud files.
The overlay icons are similar to the systray icons introduced above. They
behave differently on files and directories according to sync status
and errors.
The overlay icons are similar to the systray icons introduced above. They
behave differently on files and directories according to sync status
and errors.
The overlay icon of an individual file indicates its current sync state. If the
file is in sync with the server version, it displays a green checkmark.
If the file is ignored from syncing, for example because it is on your
If the file is ignored from syncing, for example because it is on your
exclude list, or because it is a symbolic link, it displays a warning icon.
If there is a sync error, or the file is blacklisted, it displays an
If there is a sync error, or the file is blacklisted, it displays an
eye-catching red X.
If the file is waiting to be synced, or is currently syncing, the overlay
If the file is waiting to be synced, or is currently syncing, the overlay
icon displays a blue cycling icon.
When the client is offline, no icons are shown to reflect that the
folder is currently out of sync and no changes are synced to the server.
When the client is offline, no icons are shown to reflect that the
folder is currently out of sync and no changes are synced to the server.
The overlay icon of a synced directory indicates the status of the files in the
directory. If there are any sync errors, the directory is marked with a warning
The overlay icon of a synced directory indicates the status of the files in the
directory. If there are any sync errors, the directory is marked with a warning
icon.
If a directory includes ignored files that are marked with warning icons
If a directory includes ignored files that are marked with warning icons
that does not change the status of the parent directories.
Sharing From Your Desktop
-------------------------
The Nextcloud desktop sync client integrates with your file manager: Finder on
Mac OS X, Explorer on Windows, and Nautilus on Linux. (Linux users must install
the ``Nextcloud-client-nautilus`` plugin.) You can create share links, and share
The Nextcloud desktop sync client integrates with your file manager: Finder on
macOS, Explorer on Windows, and Nautilus on Linux. (Linux users must install
the ``Nextcloud-client-nautilus`` plugin.) You can create share links, and share
with internal Nextcloud users the same way as in your Nextcloud Web interface.
.. figure:: images/mac-share.png
:alt: Sync client integration in Windows Explorer.
Right-click your systray icon, hover over the account you want to use, and
left-click "Open folder [folder name] to quickly enter your local Nextcloud
folder. Right-click the file or folder you want to share to expose the share
Right-click your systray icon, hover over the account you want to use, and
left-click "Open folder [folder name] to quickly enter your local Nextcloud
folder. Right-click the file or folder you want to share to expose the share
dialog, and click **Share with Nextcloud**.
.. figure:: images/share-1.png
:alt: Sharing from Windows Explorer.
The share dialog has all the same options as your Nextcloud Web interface.
.. figure:: images/share-2.png
:alt: Share dialog in Windows Explorer.
Use **Share with Nextcloud** to see who you have shared with, and to modify
their permissions, or to delete the share.
Use **Share with Nextcloud** to see who you have shared with, and to modify
their permissions, or to delete the share.
Activity Window
---------------
The Activity window contains the log of your recent activities, organized over
three tabs: **Server Activities**, which includes new shares and files
downloaded and deleted, **Sync Protocol**, which displays local activities such
as which local folders your files went into, and **Not Synced** shows errors
The Activity window contains the log of your recent activities, organized over
three tabs: **Server Activities**, which includes new shares and files
downloaded and deleted, **Sync Protocol**, which displays local activities such
as which local folders your files went into, and **Not Synced** shows errors
such as files not synced. Double clicking an entry pointing to an existing
file in **Server Activities** or **Sync Protocol** will open the folder containing
the file and highlight it.
.. figure:: images/client-8.png
:alt: Activity windows logs all server and client activities.
Server Notifications
--------------------
Starting with version 2.2.0, the client will display notifications from your
Nextcloud server that require manual interaction by you. For example, when a
user on a remote Nextcloud creates a new Federated share for you, you can accept
Starting with version 2.2.0, the client will display notifications from your
Nextcloud server that require manual interaction by you. For example, when a
user on a remote Nextcloud creates a new Federated share for you, you can accept
it from your desktop client.
The desktop client automatically checks for available notifications
automatically on a regular basis. Notifications are displayed in the Server
Activity tab, and if you have **Show Desktop Notifications** enabled (General
The desktop client automatically checks for available notifications
automatically on a regular basis. Notifications are displayed in the Server
Activity tab, and if you have **Show Desktop Notifications** enabled (General
tab) you'll also see a systray notification.
.. figure:: images/client-12.png
:alt: Activity window with notification.
This also displays notifications sent to users by the Nextcloud admin via the
This also displays notifications sent to users by the Nextcloud admin via the
Announcements app.
General Window
--------------
The General window has configuration options such as **Launch on System
Startup**, **Use Monochrome Icons**, and **Show Desktop Notifications**. This
is where you will find the **Edit Ignored Files** button, to launch the ignored
files editor, and **Ask confirmation before downloading
The General window has configuration options such as **Launch on System
Startup**, **Use Monochrome Icons**, and **Show Desktop Notifications**. This
is where you will find the **Edit Ignored Files** button, to launch the ignored
files editor, and **Ask confirmation before downloading
folders larger than [folder size]**.
.. figure:: images/client-9.png
@ -232,7 +232,7 @@ Using the Network Window
.. index:: proxy settings, SOCKS, bandwith, throttling, limiting
The Network settings window enables you to define network proxy settings, and
The Network settings window enables you to define network proxy settings, and
also to limit download and upload bandwidth.
.. figure:: images/settings_network.png
@ -244,20 +244,20 @@ Using the Ignored Files Editor
.. index:: ignored files, exclude files, pattern
You might have some local files or directories that you do not want to backup
You might have some local files or directories that you do not want to backup
and store on the server. To identify and exclude these files or directories, you
can use the *Ignored Files Editor* (General tab.)
.. figure:: images/ignored_files_editor.png
For your convenience, the editor is pre-populated with a default list of
typical
ignore patterns. These patterns are contained in a system file (typically
``sync-exclude.lst``) located in the Nextcloud Client application directory. You
cannot modify these pre-populated patterns directly from the editor. However,
if
necessary, you can hover over any pattern in the list to show the path and
filename associated with that pattern, locate the file, and edit the
For your convenience, the editor is pre-populated with a default list of
typical
ignore patterns. These patterns are contained in a system file (typically
``sync-exclude.lst``) located in the Nextcloud Client application directory. You
cannot modify these pre-populated patterns directly from the editor. However,
if
necessary, you can hover over any pattern in the list to show the path and
filename associated with that pattern, locate the file, and edit the
``sync-exclude.lst`` file.
.. note:: Modifying the global exclude definition file might render the client
@ -267,14 +267,14 @@ Each line in the editor contains an ignore pattern string. When creating custom
patterns, in addition to being able to use normal characters to define an
ignore pattern, you can use wildcards characters for matching values. As an
example, you can use an asterisk (``*``) to identify an arbitrary number of
characters or a question mark (``?``) to identify a single character.
characters or a question mark (``?``) to identify a single character.
Patterns that end with a slash character (``/``) are applied to only directory
components of the path being checked.
.. note:: Custom entries are currently not validated for syntactical
correctness by the editor, so you will not see any warnings for bad
syntax. If your synchronization does not work as you expected, check your
syntax. If your synchronization does not work as you expected, check your
syntax.
Each pattern string in the list is preceded by a checkbox. When the check box
@ -288,8 +288,8 @@ this list:
- The Nextcloud Client always excludes files containing characters that cannot
be synchronized to other file systems.
- Files are removed that cause individual errors three times during a
synchronization. However, the client provides the option of retrying a
- Files are removed that cause individual errors three times during a
synchronization. However, the client provides the option of retrying a
synchronization three additional times on files that produce errors.
For more detailed information see :ref:`ignored-files-label`.

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@ -4,7 +4,7 @@ Appendix C: Troubleshooting
The following two general issues can result in failed synchronization:
- The server setup is incorrect.
- The client contains a bug.
- The client contains a bug.
When reporting bugs, it is helpful if you first determine what part of the
system is causing the issue.
@ -16,7 +16,7 @@ Identifying Basic Functionality Problems
The first step in troubleshooting synchronization issues is to verify that
you can log on to the Nextcloud web application. To verify connectivity to the
Nextcloud server try logging in via your Web browser.
If you are not prompted for your username and password, or if a red warning
box appears on the page, your server setup requires modification. Please verify
that your server installation is working correctly.
@ -30,7 +30,7 @@ Identifying Basic Functionality Problems
Verify that you can log on to Nextcloud's WebDAV server. To verify connectivity
with the Nextcloud WebDAV server:
- Open a browser window and enter the address to the Nextcloud WebDAV server.
- Open a browser window and enter the address to the Nextcloud WebDAV server.
For example, if your Nextcloud instance is installed at
``http://yourserver.com/nextcloud``, your WebDAV server address is
@ -40,29 +40,29 @@ Identifying Basic Functionality Problems
correct credentials, authentication fails, please ensure that your
authentication backend is configured properly.
:Use a WebDAV command line tool to test:
:Use a WebDAV command line tool to test:
A more sophisticated test method for troubleshooting synchronization issues
is to use a WebDAV command line client and log into the Nextcloud WebDAV server.
One such command line client -- called ``cadaver`` -- is available for Linux
distributions. You can use this application to further verify that the WebDAV
server is running properly using PROPFIND calls.
server is running properly using PROPFIND calls.
As an example, after installing the ``cadaver`` app, you can issue the
``propget`` command to obtain various properties pertaining to the current
directory and also verify WebDAV server connection.
"CSync unknown error"
---------------------
If you see this error message stop your client, delete the
``._sync_xxxxxxx.db`` file, and then restart your client.
There is a hidden ``._sync_xxxxxxx.db`` file inside the folder of every account
configured on your client.
configured on your client.
.. NOTE::
Please note that this will also erase some of your settings about which
files to download.
See https://github.com/owncloud/client/issues/5226 for more discussion of this
issue.
@ -145,7 +145,7 @@ mentioned above to save the log to a file.
restarting the client using the following command:
* Windows: ``C:\Program Files (x86)\Nextcloud\nextcloud.exe --logwindow``
* Mac OS X: ``/Applications/nextcloud.app/Contents/MacOS/nextcloud --logwindow``
* macOS: ``/Applications/nextcloud.app/Contents/MacOS/nextcloud --logwindow``
* Linux: ``nextcloud --logwindow``
Saving Files Directly
@ -184,7 +184,7 @@ The Nextcloud server also maintains an Nextcloud specific log file. This log fil
must be enabled through the Nextcloud Administration page. On that page, you can
adjust the log level. We recommend that when setting the log file level that
you set it to a verbose level like ``Debug`` or ``Info``.
You can view the server log file using the web interface or you can open it
directly from the file system in the Nextcloud server data directory.
@ -202,21 +202,21 @@ Nextcloud-related problems. For Apache on Linux, the error logs are typically
located in the ``/var/log/apache2`` directory. Some helpful files include the
following:
- ``error_log`` -- Maintains errors associated with PHP code.
- ``error_log`` -- Maintains errors associated with PHP code.
- ``access_log`` -- Typically records all requests handled by the server; very
useful as a debugging tool because the log line contains information specific
to each request and its result.
You can find more information about Apache logging at
``http://httpd.apache.org/docs/current/logs.html``.
Core Dumps
----------
On Mac OS X and Linux systems, and in the unlikely event the client software
On macOS and Linux systems, and in the unlikely event the client software
crashes, the client is able to write a core dump file. Obtaining a core dump
file can assist Nextcloud Customer Support tremendously in the debugging
process.
process.
To enable the writing of core dump files, you must define the
``OWNCLOUD_CORE_DUMP`` environment variable on the system.
@ -228,7 +228,7 @@ OWNCLOUD_CORE_DUMP=1 nextcloud
```
This command starts the client with core dumping enabled and saves the files in
the current working directory.
the current working directory.
.. note:: Core dump files can be fairly large. Before enabling core dumps on
your system, ensure that you have enough disk space to accommodate these files.

View file

@ -8,7 +8,7 @@ Icon
The Nextcloud Client remains in the background and is visible
as an icon in the system tray (Windows, KDE), status bar
(MAC OS X), or notification area (Ubuntu).
(macOS), or notification area (Ubuntu).
.. image:: images/icon.png
@ -17,7 +17,7 @@ Menu
.. image:: images/menu.png
A right click on the icon (left click on Ubuntu and Mac OS X)
A right click on the icon (left click on Ubuntu and macOS)
provides the following menu:
* ``Open Nextcloud in browser``: Opens the Nextcloud web interface
@ -124,7 +124,7 @@ The tab provides several useful options:
* ``Show Desktop Nofications``: When checked, bubble notifications when
a set of sync operations has been performed are provided.
* ``Use Monochrome Icons``: Use less obtrusive icons. Especially useful
on Mac OS X.
on macOS.
* ``About``: provides information about authors as well as build conditions.
This information is valuable when submitting a support request.
@ -179,11 +179,11 @@ The Ignored Files Editor
.. index:: ignored files, exclude files, pattern
Nextcloud Client has the ability to exclude files from the sync process.
The ignored files editor allows editing of custom patterns for files or
directories that should be excluded from the sync process.
The ignored files editor allows editing of custom patterns for files or
directories that should be excluded from the sync process.
There is a system wide list of default ignore patterns. These global defaults
cannot be directly modified within the editor. Hovering with the mouse will
There is a system wide list of default ignore patterns. These global defaults
cannot be directly modified within the editor. Hovering with the mouse will
reveal the location of the global exclude definition file.
.. image:: images/ignored_files_editor.png
@ -206,9 +206,9 @@ which are matched by this pattern are fleeting metadata which the client will
correctness by the editor, but might fail to load correctly.
In addition to this list, Nextcloud Client always excludes files with
characters that cannot be synced to other file systems.
characters that cannot be synced to other file systems.
With version 1.5.0 it also ignores files that caused individual errors
With version 1.5.0 it also ignores files that caused individual errors
while syncing for a three times. These are listed in the activity view.
There also is a button to retry the sync for another three times.