* This is the **issue tracker of Nextcloud**, please do NOT use this to get answers to your questions or get help for fixing your installation. You can find help debugging your system on our home user forums:https://help.nextcloud.com or, if you use Nextcloud in a large organization, ask our engineers on https://portal.nextcloud.com. See also https://nextcloud.com/support for support options.
*Please search the existing issues first, it's likely that your issue was already reported or even fixed.
- Go to https://github.com/nextcloud and type any word in the top search/command bar. You probably see something like "We couldn’t find any repositories matching ..." then click "Issues" in the left navigation.
- You can also filter by appending e. g. "state:open" to the search string.
- More info on search syntax within github:https://help.github.com/articles/searching-issues
- type:checkboxes
id:before-posting
attributes:
label:"⚠️ Before submitting, please verify the following: ⚠️"
description:All conditions are **required**. Your issue can be closed if these are checked incorrectly.
options:
- label:This is a **bug**, not a question or a configuration issue.
required:true
- label:This issue is **not** already reported on Github (I've searched it).
required:true
- label:Nextcloud Server and Desktop Client are **up to date**. See [Server Maintenance and Release Schedule](https://github.com/nextcloud/server/wiki/Maintenance-and-Release-Schedule) and [Desktop Releases](https://nextcloud.com/install/#install-clients) for supported versions.
required:true
- label:I agree to follow Nextcloud's [Code of Conduct](https://nextcloud.com/contribute/code-of-conduct/)
required:true
- type:textarea
id:bug-description
attributes:
label:Bug description
description:Provide a description of the bug you're experiencing.
value:|
The share dialog is looking incomplete.
...
validations:
required:true
- type:textarea
id:reproduce
attributes:
label:Steps to reproduce
description:Describe the steps to reproduce the bug.
value:|
1. Right click on the file
2. Click on Share Options
3. The share dialog does not display the option to share by e-mail
...
validations:
required:true
- type:textarea
id:expected-behavior
attributes:
label:Expected behavior
description:Describe what you expected to happen.
value:|
When clicking on the share dialog, share by e-mail should be an option.
...
validations:
required:true
- type:input
id:files
attributes:
label:Which files are affected by this bug
description:Please, list **at least one file** that is affected by the issue reported. It will be easier to check the logs for errors.
validations:
required:true
- type:dropdown
id:system
attributes:
label:Operating system
description:In which operating system you are running the desktop client.
label:Is this bug present after an update or on a fresh install?
description:Select if bug is present after an update or on a fresh install.
options:
- "Updated from a minor version (ex. 3.4.2 to 3.4.4)"
- "Updated to a major version (ex. 3.3.6 to 3.4.0)"
- "Fresh desktop client install"
validations:
required:true
- type:dropdown
id:encryption
attributes:
label:Are you using the Nextcloud Server Encryption module?
description:|
Select if encryption is Enabled on your Nextcloud Server.
options:
- "Encryption is Enabled"
- "Encryption is Disabled"
validations:
required:true
- type:checkboxes
id:users
attributes:
label:Are you using an external user-backend?
description:|
Select all user-backends Enabled on your Nextcloud Server.
Describe in the "Additional info" section if you chose "Other".
options:
- label:"Default internal user-backend"
- label:"LDAP/ Active Directory"
- label:"SSO - SAML"
- label:"Other"
validations:
required:true
- type:textarea
id:desktop-logs
attributes:
label:Nextcloud Server logs
description:|
Provide Nextcloud Server logs lines.
Copy all contents from `data/nextcloud.log` or a RAW from `/settings/admin/logging` section:
> NOTE:This will be automatically formatted into code or attach the file to the issue.
render:shell
validations:
required:false
- type:textarea
id:additional-info
attributes:
label:Additional info
description:Any additional information related to the issue.
validations:
required:false
- type:markdown
attributes:
value:|
## :warning: Desktop Client Logs
Since 3.1:Under the "General" settings, you can click on **"Create Debug Archive"** to pick the location of where the desktop client will export the logs and the database to a zip file: https://docs.nextcloud.com/desktop/3.4/troubleshooting.html#create-debug-archive
