2019-06-03 18:42:29 +03:00
|
|
|
<!--
|
|
|
|
Dear user,
|
|
|
|
Please understand that at the moment, we are very busy with customer issues
|
|
|
|
and some high priority development work. A lot of issues are getting reported.
|
|
|
|
Right now we can't keep up and timely respond to all of them.
|
|
|
|
We're sorry for that and are expanding our team, if you're looking for a C++
|
|
|
|
job or know somebody who is, please point them to https://nextcloud.com/jobs
|
|
|
|
Don't forget that Github is not a support system or a place to ask for
|
|
|
|
features but only a place to report verified bugs - see nextcloud.com/support
|
|
|
|
for support options!
|
|
|
|
-->
|
2018-09-10 18:09:22 +03:00
|
|
|
|
|
|
|
### Expected behaviour
|
|
|
|
Tell us what should happen
|
|
|
|
|
|
|
|
### Actual behaviour
|
|
|
|
Tell us what happens instead
|
|
|
|
|
|
|
|
### Steps to reproduce
|
|
|
|
1.
|
|
|
|
2.
|
|
|
|
3.
|
|
|
|
|
|
|
|
### Client configuration
|
|
|
|
Client version:
|
2019-06-03 18:42:29 +03:00
|
|
|
<!---
|
|
|
|
Please try to only report a bug if it happens with the latest version
|
|
|
|
The latest version can be seen by checking https://download.nextcloud.com/desktop/
|
|
|
|
For support try our forums: https://help.nextcloud.com
|
|
|
|
--->
|
2018-09-10 18:09:22 +03:00
|
|
|
|
|
|
|
Operating system:
|
|
|
|
|
|
|
|
OS language:
|
|
|
|
|
|
|
|
Qt version used by client package (Linux only, see also Settings dialog):
|
|
|
|
|
2018-10-01 18:57:35 +03:00
|
|
|
Client package (From Nextcloud or distro) (Linux only):
|
2018-09-10 18:09:22 +03:00
|
|
|
|
|
|
|
Installation path of client:
|
|
|
|
|
|
|
|
|
|
|
|
### Server configuration
|
|
|
|
<!---
|
|
|
|
Optional section. It depends on the issue.
|
|
|
|
--->
|
2018-10-01 18:57:35 +03:00
|
|
|
Nextcloud version:
|
2018-09-10 18:09:22 +03:00
|
|
|
|
|
|
|
Storage backend (external storage):
|
|
|
|
|
|
|
|
### Logs
|
|
|
|
|
|
|
|
Please use Gist (https://gist.github.com/) or a similar code paster for longer
|
|
|
|
logs.
|
|
|
|
|
2018-10-01 18:57:35 +03:00
|
|
|
1. Client logfile: Output of `nextcloud --logwindow` or `nextcloud --logfile log.txt`
|
|
|
|
(On Windows using `cmd.exe`, you might need to first `cd` into the Nextcloud directory)
|
|
|
|
(See also https://docs.nextcloud.com/desktop/2.3/troubleshooting.html#log-files)
|
2018-09-10 18:09:22 +03:00
|
|
|
|
|
|
|
2. Web server error log:
|
|
|
|
|
2018-10-01 18:57:35 +03:00
|
|
|
3. Server logfile: nextcloud log (data/nextcloud.log):
|
2018-09-10 18:09:22 +03:00
|
|
|
|