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Ask the user for debug logs when the timeline explodes

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Fixes https://github.com/vector-im/riot-web/issues/9260
Workaround for https://github.com/vector-im/riot-web/issues/8593
Requires https://github.com/matrix-org/matrix-js-sdk/pull/869

We check if any dialogs are open before moving forward because we don't want to risk showing so many dialogs that the user is unable to click a button. We're also not overly concerned if the dialog being shown is irrelevant because whatever the user is doing will likely be unaffected, and we can scream in pain when they're finished.
This commit is contained in:
Travis Ralston 2019-03-22 20:22:13 -06:00
parent 68997f9652
commit e5f7563dec
4 changed files with 150 additions and 0 deletions
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4
src/Modal.js
View file

@ -124,6 +124,10 @@ class ModalManager {
this.closeAll = this.closeAll.bind(this);
}
hasDialogs() {
return this._priorityModal || this._staticModal || this._modals.length > 0;
}
getOrCreateContainer() {
let container = document.getElementById(DIALOG_CONTAINER_ID);

12
src/components/structures/MatrixChat.js
View file

@ -48,6 +48,7 @@ import { _t, getCurrentLanguage } from '../../languageHandler';
import SettingsStore, {SettingLevel} from "../../settings/SettingsStore";
import { startAnyRegistrationFlow } from "../../Registration.js";
import { messageForSyncError } from '../../utils/ErrorUtils';
import TimelineExplosionDialog from "../views/dialogs/TimelineExplosionDialog";
const AutoDiscovery = Matrix.AutoDiscovery;
@ -1278,6 +1279,17 @@ export default React.createClass({
return self._loggedInView.child.canResetTimelineInRoom(roomId);
});
cli.on('sync.unexpectedError', function(err) {
if (err.message && err.message.includes("live timeline ") && err.message.includes(" is no longer live ")) {
console.error("Caught timeline explosion - trying to ask user for more information");
if (Modal.hasDialogs()) {
console.warn("User has another dialog open - skipping prompt");
return;
}
Modal.createTrackedDialog('Timeline exploded', '', TimelineExplosionDialog, {});
}
});
cli.on('sync', function(state, prevState, data) {
// LifecycleStore and others cannot directly subscribe to matrix client for
// events because flux only allows store state changes during flux dispatches.

130
src/components/views/dialogs/TimelineExplosionDialog.js Normal file
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@ -0,0 +1,130 @@
/*
Copyright 2019 New Vector Ltd
Licensed under the Apache License, Version 2.0 (the "License");
you may not use this file except in compliance with the License.
You may obtain a copy of the License at
http://www.apache.org/licenses/LICENSE-2.0
Unless required by applicable law or agreed to in writing, software
distributed under the License is distributed on an "AS IS" BASIS,
WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
See the License for the specific language governing permissions and
limitations under the License.
*/
import React from 'react';
import sdk from '../../../index';
import SdkConfig from '../../../SdkConfig';
import { _t } from '../../../languageHandler';
// Dev note: this should be a temporary dialog while we work out what is
// actually going on. See https://github.com/vector-im/riot-web/issues/8593
// for more details. This dialog is almost entirely a copy/paste job of
// BugReportDialog.
export default class TimelineExplosionDialog extends React.Component {
static propTypes = {
onFinished: React.PropTypes.func.isRequired,
};
constructor(props, context) {
super(props, context);
this.state = {
busy: false,
progress: null,
};
}
_onCancel() {
console.log("Reloading without sending logs for timeline explosion");
window.location.reload();
}
_onSubmit = () => {
const userText = "Caught timeline explosion\n\nhttps://github.com/vector-im/riot-web/issues/8593";
this.setState({busy: true, progress: null});
this._sendProgressCallback(_t("Preparing to send logs"));
require(['../../../rageshake/submit-rageshake'], (s) => {
s(SdkConfig.get().bug_report_endpoint_url, {
userText,
sendLogs: true,
progressCallback: this._sendProgressCallback,
}).then(() => {
console.log("logs sent for timeline explosion - reloading riot");
window.location.reload();
}, (err) => {
console.error("Error sending logs for timeline explosion - reloading anyways. ", err);
window.location.reload();
});
});
};
_sendProgressCallback = (progress) => {
this.setState({progress: progress});
};
render() {
const Loader = sdk.getComponent("elements.Spinner");
const BaseDialog = sdk.getComponent('views.dialogs.BaseDialog');
const DialogButtons = sdk.getComponent('views.elements.DialogButtons');
let progress = null;
if (this.state.busy) {
progress = (
<div className="progress">
{this.state.progress} ...
<Loader />
</div>
);
}
return (
<BaseDialog className="mx_TimelineExplosionDialog" onFinished={this._onCancel}
title={_t('Error showing you your room')} contentId='mx_Dialog_content'
>
<div className="mx_Dialog_content" id='mx_Dialog_content'>
<p>
{_t(
"Riot has run into a problem which makes it difficult to show you " +
"your messages right now. Nothing has been lost, and reloading the app " +
"should fix this for you. In order to assist us in troubleshooting the " +
"problem, we'd like to take a look at your debug logs. You do not need " +
"to send your logs unless you want to, but we would really appreciate " +
"it if you did. We'd also like to apologize for having to show this " +
"message to you - we hope your debug logs are the key to solving the " +
"issue once and for all. If you'd like more information on the bug you've " +
"accidentally run into, please visit <a>the issue</a>.",
{},
{
'a': (sub) => {
return <a href="https://github.com/vector-im/riot-web/issues/8593"
target="_blank" rel="noopener">{sub}</a>;
},
},
)}
</p>
<p>
{_t(
"Debug logs contain application usage data including your " +
"username, the IDs or aliases of the rooms or groups you " +
"have visited and the usernames of other users. They do " +
"not contain messages.",
)}
</p>
{progress}
</div>
<DialogButtons primaryButton={_t("Send debug logs and reload Riot")}
onPrimaryButtonClick={this._onSubmit}
cancelButton={_t("Reload Riot without sending logs")}
focus={true}
onCancel={this._onCancel}
disabled={this.state.busy}
/>
</BaseDialog>
);
}
}

4
src/i18n/strings/en_EN.json
View file

@ -1173,6 +1173,10 @@
"Share Room Message": "Share Room Message",
"Link to selected message": "Link to selected message",
"COPY": "COPY",
"Error showing you your room": "Error showing you your room",
"Riot has run into a problem which makes it difficult to show you your messages right now. Nothing has been lost, and reloading the app should fix this for you. In order to assist us in troubleshooting the problem, we'd like to take a look at your debug logs. You do not need to send your logs unless you want to, but we would really appreciate it if you did. We'd also like to apologize for having to show this message to you - we hope your debug logs are the key to solving the issue once and for all. If you'd like more information on the bug you've accidentally run into, please visit <a>the issue</a>.": "Riot has run into a problem which makes it difficult to show you your messages right now. Nothing has been lost, and reloading the app should fix this for you. In order to assist us in troubleshooting the problem, we'd like to take a look at your debug logs. You do not need to send your logs unless you want to, but we would really appreciate it if you did. We'd also like to apologize for having to show this message to you - we hope your debug logs are the key to solving the issue once and for all. If you'd like more information on the bug you've accidentally run into, please visit <a>the issue</a>.",
"Send debug logs and reload Riot": "Send debug logs and reload Riot",
"Reload Riot without sending logs": "Reload Riot without sending logs",
"You are currently blacklisting unverified devices; to send messages to these devices you must verify them.": "You are currently blacklisting unverified devices; to send messages to these devices you must verify them.",
"We recommend you go through the verification process for each device to confirm they belong to their legitimate owner, but you can resend the message without verifying if you prefer.": "We recommend you go through the verification process for each device to confirm they belong to their legitimate owner, but you can resend the message without verifying if you prefer.",
"Room contains unknown devices": "Room contains unknown devices",