diff --git a/src/CallHandler.js b/src/CallHandler.js
index 595cf52c15..f6b3e18538 100644
--- a/src/CallHandler.js
+++ b/src/CallHandler.js
@@ -151,7 +151,7 @@ function _setCallListeners(call) {
                 MatrixClientPeg.get().getTurnServers().length === 0 &&
                 SettingsStore.getValue("fallbackICEServerAllowed") === null
             ) {
-                _showICEFallbackPrompt(_t("Call Failed"));
+                _showICEFallbackPrompt();
                 return;
             }
 
@@ -225,32 +225,29 @@ function _setCallState(call, roomId, status) {
     });
 }
 
-function _showICEFallbackPrompt(title) {
+function _showICEFallbackPrompt() {
     const cli = MatrixClientPeg.get();
     const QuestionDialog = sdk.getComponent("dialogs.QuestionDialog");
     const code = sub => <code>{sub}</code>;
     Modal.createTrackedDialog('No TURN servers', '', QuestionDialog, {
-        title,
+        title: _t("Call failed due to misconfigured server"),
         description: <div>
-            <p>{ _t(
-                "Your homeserver <code>%(homeserverDomain)s</code> is " +
-                "currently not configured to assist with calls by offering a " +
-                "TURN server, which means it is likely that voice and video " +
-                "calls will fail. Please notify your homeserver administrator " +
-                "so that they can address this.",
+            <p>{_t(
+                "Please ask the administrator of your homeserver " +
+                "(<code>%(homeserverDomain)s</code>) to configure a TURN server in " +
+                "order for calls to work reliably.",
                 { homeserverDomain: cli.getDomain() }, { code },
-            ) }</p>
-            <p>{ _t(
-                "Riot can use a fallback server <code>turn.matrix.org</code> " +
-                "if you urgently need to make a call. Your IP address would be " +
-                "shared with this fallback server only if you agree and later " +
-                "place or receive a call. You can change this permission later " +
-                "in the Voice & Video section of Settings.",
+            )}</p>
+            <p>{_t(
+                "Alternatively, you can try to use the public server at " +
+                "<code>turn.matrix.org</code>, but this will not be as reliable, and " +
+                "it will share your IP address with that server. You can also manage " +
+                "this in Settings.",
                 null, { code },
             )}</p>
         </div>,
-        button: _t('Allow Fallback'),
-        cancelButton: _t('Dismiss'),
+        button: _t('Try using turn.matrix.org'),
+        cancelButton: _t('OK'),
         onFinished: (allow) => {
             SettingsStore.setValue("fallbackICEServerAllowed", null, SettingLevel.DEVICE, allow);
             cli.setFallbackICEServerAllowed(allow);
diff --git a/src/i18n/strings/en_EN.json b/src/i18n/strings/en_EN.json
index 8b6d7e2a32..ce23180526 100644
--- a/src/i18n/strings/en_EN.json
+++ b/src/i18n/strings/en_EN.json
@@ -28,16 +28,16 @@
     "Answer": "Answer",
     "Call Timeout": "Call Timeout",
     "The remote side failed to pick up": "The remote side failed to pick up",
-    "Your homeserver <code>%(homeserverDomain)s</code> is currently not configured to assist with calls by offering a TURN server, which means it is likely that voice and video calls will fail. Please notify your homeserver administrator so that they can address this.": "Your homeserver <code>%(homeserverDomain)s</code> is currently not configured to assist with calls by offering a TURN server, which means it is likely that voice and video calls will fail. Please notify your homeserver administrator so that they can address this.",
-    "Riot can use a fallback server <code>turn.matrix.org</code> if you urgently need to make a call. Your IP address would be shared with this fallback server only if you agree and later place or receive a call. You can change this permission later in the Voice & Video section of Settings.": "Riot can use a fallback server <code>turn.matrix.org</code> if you urgently need to make a call. Your IP address would be shared with this fallback server only if you agree and later place or receive a call. You can change this permission later in the Voice & Video section of Settings.",
-    "Allow Fallback": "Allow Fallback",
-    "Dismiss": "Dismiss",
+    "Call failed due to misconfigured server": "Call failed due to misconfigured server",
+    "Please ask the administrator of your homeserver (<code>%(homeserverDomain)s</code>) to configure a TURN server in order for calls to work reliably.": "Please ask the administrator of your homeserver (<code>%(homeserverDomain)s</code>) to configure a TURN server in order for calls to work reliably.",
+    "Alternatively, you can try to use the public server at <code>turn.matrix.org</code>, but this will not be as reliable, and it will share your IP address with that server. You can also manage this in Settings.": "Alternatively, you can try to use the public server at <code>turn.matrix.org</code>, but this will not be as reliable, and it will share your IP address with that server. You can also manage this in Settings.",
+    "Try using turn.matrix.org": "Try using turn.matrix.org",
+    "OK": "OK",
     "Unable to capture screen": "Unable to capture screen",
     "Existing Call": "Existing Call",
     "You are already in a call.": "You are already in a call.",
     "VoIP is unsupported": "VoIP is unsupported",
     "You cannot place VoIP calls in this browser.": "You cannot place VoIP calls in this browser.",
-    "Homeserver not configured to support calls": "Homeserver not configured to support calls",
     "You cannot place a call with yourself.": "You cannot place a call with yourself.",
     "Could not connect to the integration server": "Could not connect to the integration server",
     "A conference call could not be started because the integrations server is not available": "A conference call could not be started because the integrations server is not available",
@@ -99,6 +99,7 @@
     "Unnamed Room": "Unnamed Room",
     "Error": "Error",
     "Unable to load! Check your network connectivity and try again.": "Unable to load! Check your network connectivity and try again.",
+    "Dismiss": "Dismiss",
     "Riot does not have permission to send you notifications - please check your browser settings": "Riot does not have permission to send you notifications - please check your browser settings",
     "Riot was not given permission to send notifications - please try again": "Riot was not given permission to send notifications - please try again",
     "Unable to enable Notifications": "Unable to enable Notifications",
@@ -383,7 +384,6 @@
     "Decline": "Decline",
     "Accept": "Accept",
     "The other party cancelled the verification.": "The other party cancelled the verification.",
-    "OK": "OK",
     "Verified!": "Verified!",
     "You've successfully verified this user.": "You've successfully verified this user.",
     "Secure messages with this user are end-to-end encrypted and not able to be read by third parties.": "Secure messages with this user are end-to-end encrypted and not able to be read by third parties.",