diff --git a/res/css/views/messages/_CallEvent.scss b/res/css/views/messages/_CallEvent.scss
index 4bff9c6f52..2d9caf1569 100644
--- a/res/css/views/messages/_CallEvent.scss
+++ b/res/css/views/messages/_CallEvent.scss
@@ -80,6 +80,16 @@ limitations under the License.
             mask-image: url('$(res)/img/voip/missed-video.svg');
         }
 
+        &.mx_CallEvent_voice.mx_CallEvent_rejected .mx_CallEvent_type_icon::before,
+        &.mx_CallEvent_voice.mx_CallEvent_noAnswer .mx_CallEvent_type_icon::before {
+            mask-image: url('$(res)/img/voip/declined-voice.svg');
+        }
+
+        &.mx_CallEvent_video.mx_CallEvent_rejected .mx_CallEvent_type_icon::before,
+        &.mx_CallEvent_video.mx_CallEvent_noAnswer .mx_CallEvent_type_icon::before {
+            mask-image: url('$(res)/img/voip/declined-video.svg');
+        }
+
         .mx_CallEvent_info {
             display: flex;
             flex-direction: row;
diff --git a/res/img/voip/declined-video.svg b/res/img/voip/declined-video.svg
new file mode 100644
index 0000000000..509ffa8fd1
--- /dev/null
+++ b/res/img/voip/declined-video.svg
@@ -0,0 +1,3 @@
+<svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg">
+<path fill-rule="evenodd" clip-rule="evenodd" d="M0 4.81815C0 3.76379 0.89543 2.90906 2 2.90906H9.33333C10.4379 2.90906 11.3333 3.76379 11.3333 4.81815V11.1818C11.3333 12.2361 10.4379 13.0909 9.33333 13.0909H2C0.895429 13.0909 0 12.2361 0 11.1818V4.81815ZM12.6667 6.09089L14.9169 4.37255C15.3534 4.03921 16 4.33587 16 4.86947V11.1305C16 11.6641 15.3534 11.9607 14.9169 11.6274L12.6667 9.90907V6.09089ZM7.82332 5.81539C7.96503 5.95709 7.96503 6.18685 7.82332 6.32855L6.17983 7.97204L7.89372 9.68593C8.03543 9.82763 8.03543 10.0574 7.89372 10.1991C7.75201 10.3408 7.52226 10.3408 7.38055 10.1991L5.66667 8.48521L3.95278 10.1991C3.81107 10.3408 3.58132 10.3408 3.43961 10.1991C3.29791 10.0574 3.29791 9.82763 3.43961 9.68593L5.1535 7.97204L3.51001 6.32855C3.36831 6.18685 3.36831 5.95709 3.51001 5.81539C3.65172 5.67368 3.88147 5.67368 4.02318 5.81539L5.66667 7.45887L7.31015 5.81539C7.45186 5.67368 7.68161 5.67368 7.82332 5.81539Z" fill="#737D8C"/>
+</svg>
diff --git a/res/img/voip/declined-voice.svg b/res/img/voip/declined-voice.svg
new file mode 100644
index 0000000000..78e8d90cdf
--- /dev/null
+++ b/res/img/voip/declined-voice.svg
@@ -0,0 +1,4 @@
+<svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg">
+<path d="M5.35116 10.6409C6.11185 11.4622 7.94306 12.8843 8.44217 13.1761C8.47169 13.1934 8.50549 13.2135 8.54328 13.2359C9.30489 13.6887 11.6913 15.1074 13.4301 13.7797C14.7772 12.7511 14.3392 11.594 13.8858 11.2501C13.5754 11.0086 12.6608 10.3431 11.8003 9.74356C10.9553 9.15489 10.4844 9.62653 10.1659 9.94543C10.1601 9.95129 10.1543 9.9571 10.1485 9.96285L9.50791 10.6035C9.34477 10.7666 9.0966 10.7071 8.8589 10.5204C8.00599 9.87084 7.37856 9.24399 7.06465 8.93008L7.06201 8.92744C6.74815 8.61357 6.12909 7.99392 5.47955 7.14101C5.29283 6.90331 5.23329 6.65515 5.39643 6.49201L6.03708 5.85136C6.04283 5.84561 6.04864 5.83981 6.0545 5.83396C6.3734 5.51555 6.84504 5.04464 6.25636 4.19966C5.65687 3.33915 4.9913 2.42455 4.74984 2.11412C4.40588 1.66071 3.2488 1.22269 2.22021 2.5698C0.89255 4.30858 2.31122 6.69502 2.76397 7.45663C2.78644 7.49443 2.80653 7.52822 2.82379 7.55774C3.11562 8.05685 4.52989 9.88025 5.35116 10.6409Z" fill="#737D8C"/>
+<path d="M13.7979 2.05203C13.9599 1.8876 13.9599 1.62101 13.7979 1.45658C13.636 1.29214 13.3734 1.29214 13.2114 1.45658L11.3332 3.36362L9.4549 1.45658C9.29295 1.29214 9.03037 1.29214 8.86842 1.45658C8.70647 1.62101 8.70647 1.8876 8.86842 2.05203L10.7467 3.95907L8.78797 5.9478C8.62602 6.11223 8.62602 6.37883 8.78797 6.54326C8.94992 6.70769 9.21249 6.70769 9.37444 6.54326L11.3332 4.55453L13.2919 6.54326C13.4538 6.70769 13.7164 6.70769 13.8784 6.54326C14.0403 6.37883 14.0403 6.11223 13.8784 5.9478L11.9196 3.95907L13.7979 2.05203Z" fill="#737D8C"/>
+</svg>
diff --git a/src/components/views/messages/CallEvent.tsx b/src/components/views/messages/CallEvent.tsx
index 655b1a42c5..594b0b7d99 100644
--- a/src/components/views/messages/CallEvent.tsx
+++ b/src/components/views/messages/CallEvent.tsx
@@ -175,7 +175,7 @@ export default class CallEvent extends React.PureComponent<IProps, IState> {
             } else if (hangupReason === CallErrorCode.InviteTimeout) {
                 return (
                     <div className="mx_CallEvent_content">
-                        { _t("Missed call") }
+                        { _t("No answer") }
                         { this.renderCallBackButton(_t("Call back")) }
                     </div>
                 );
@@ -249,10 +249,9 @@ export default class CallEvent extends React.PureComponent<IProps, IState> {
             mx_CallEvent_voice: isVoice,
             mx_CallEvent_video: !isVoice,
             mx_CallEvent_narrow: this.state.narrow,
-            mx_CallEvent_missed: (
-                callState === CustomCallState.Missed ||
-                (callState === CallState.Ended && hangupReason === CallErrorCode.InviteTimeout)
-            ),
+            mx_CallEvent_missed: callState === CustomCallState.Missed,
+            mx_CallEvent_noAnswer: callState === CallState.Ended && hangupReason === CallErrorCode.InviteTimeout,
+            mx_CallEvent_rejected: callState === CallState.Ended && this.props.callEventGrouper.gotRejected,
         });
         let silenceIcon;
         if (this.state.narrow && this.state.callState === CallState.Ringing) {
diff --git a/src/i18n/strings/en_EN.json b/src/i18n/strings/en_EN.json
index c9dbc00a78..33746e3f8b 100644
--- a/src/i18n/strings/en_EN.json
+++ b/src/i18n/strings/en_EN.json
@@ -1887,13 +1887,14 @@
     "Connected": "Connected",
     "Call declined": "Call declined",
     "Call back": "Call back",
-    "Missed call": "Missed call",
+    "No answer": "No answer",
     "Could not connect media": "Could not connect media",
     "Connection failed": "Connection failed",
     "Their device couldn't start the camera or microphone": "Their device couldn't start the camera or microphone",
     "An unknown error occurred": "An unknown error occurred",
     "Unknown failure: %(reason)s)": "Unknown failure: %(reason)s)",
     "Retry": "Retry",
+    "Missed call": "Missed call",
     "The call is in an unknown state!": "The call is in an unknown state!",
     "Sunday": "Sunday",
     "Monday": "Monday",